If a member cannot contact a District Chief in the Operations Division, who must they call?

When a member is unable to reach a District Chief in the Operations Division, the appropriate course of action is to contact the Shift Commander. The Shift Commander is responsible for overseeing operations during a specific shift and acts as a vital link in the chain of command. They can provide immediate direction and support on operational matters, ensuring continuity of leadership and effective incident management.

In a structured command environment such as the fire department, each role has defined responsibilities, and the Shift Commander is positioned to handle situations where direct communication with a District Chief is not feasible. This immediate line of communication helps maintain operational efficiency and safety during critical incidents. Other options, while vital roles, do not serve the same immediate purpose for operational command issues on a shift.